At ExcelPrint, your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or interact with our services.
By using our services or accessing our website, you agree to the practices described in this policy.
1. Information We Collect
We collect information to provide better services to our users. The information we may collect includes:
Personal Information:
- Contact Information: Such as your name, email address, phone number, and mailing address, which you provide when you fill out a contact form or make a purchase.
- Payment Information: When making a purchase, we collect payment details (credit/debit card numbers, billing address) via secure payment gateways.
- User Communication: We may collect information you provide when you contact us, such as messages, support inquiries, and feedback.
Usage Data:
- Website Analytics: We collect data on how you interact with our website, including pages visited, time spent on the website, links clicked, and other interaction metrics using cookies and other tracking technologies.
- Device Information: This includes your IP address, browser type, operating system, and device information to improve our services and enhance user experience.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- To Provide and Improve Services: To fulfill orders, deliver printing services, and improve the quality of our products.
- Customer Support: To respond to inquiries, resolve issues, and provide assistance with your orders or questions.
- Marketing and Promotions: With your consent, we may send you promotional emails or newsletters about our services, new products, and special offers.
- Personalization: To personalize content and advertisements based on your preferences or browsing history.
- Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
3. Sharing Your Information
We do not sell, trade, or rent your personal data to third parties. However, we may share information in the following situations:
- Service Providers: We may share your data with trusted third-party vendors who provide services like payment processing, email marketing, and website hosting, but only to the extent necessary to provide our services.
- Legal Compliance: We may disclose your information when required by law, in response to legal processes, or to protect our rights or the rights of others.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the Internet is completely secure, and while we strive to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights and Choices
You have certain rights concerning your personal data, including:
- Access: You can request a copy of the personal data we hold about you.
- Correction: If your personal data is inaccurate or incomplete, you can request corrections.
- Deletion: You can request that we delete your personal data, subject to certain conditions.
- Opt-Out: You can unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
- Data Portability: You can request a copy of your personal data in a structured, commonly used format.
To exercise any of these rights, please contact us at the contact details below.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies (e.g., web beacons, pixels) to track your activity on our website and personalize your experience. Cookies are small files stored on your device that help us analyze website traffic and improve user experience.
You can control the use of cookies through your browser settings. However, disabling cookies may limit some functionalities of our website.
7. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If you believe we have inadvertently collected such data, please contact us, and we will take steps to delete it.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.
More
Who we are
Our website address is: https://www.excelprint.in.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.